1. General Provisions

These privacy terms apply to the website www.claresis.org
(hereinafter the “Website”) and explain how Claresis OÜ (hereinafter the “Service Provider”) collects, uses, stores, and protects your personal data when you use the Website and the booking system. Your privacy and the security of your personal data are very important to us, and your data is processed in accordance with the European Union General Data Protection Regulation (GDPR) and Estonian law.

 

2. Processed Data

We collect and process only the data necessary to book an appointment, provide services, and communicate with clients. These may include:
– first and last name;
– email address;
– phone number;
– date and details of the booked service;
– other information voluntarily provided via the booking form.

 

3. Purposes of Data Processing

Personal data is used for the following purposes:
– managing and confirming appointment bookings;
– client communication (e.g., booking confirmations, reminders, or other necessary notices);
– ensuring service quality and maintaining client relationships;
– fulfilling legal obligations (e.g., accounting).

 

4. Data Retention

– Data will be retained only as long as necessary to fulfil the purposes of the booking and client communication.
– For accounting and legal purposes, data will be retained for the period required by law.
– Once the purpose of retention ceases, data will be deleted or anonymized.

 

5. Data Transfer to Third Parties

– The Service Provider does not transfer personal data to third parties, except when necessary to provide the service (e.g., technical booking platform, IT service provider) or to comply with legal obligations.
– All partners are required to comply with personal data protection principles.

 

6. Security

The Service Provider implements appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

 

7. Your Rights

You have the right to:
– obtain information about the processing of your personal data;
– request correction or deletion of your data;
– restrict data processing in certain circumstances;
– object to the processing of your data;
– withdraw your consent if the processing is based on consent;
– contact the Data Protection Inspectorate or the court if you believe your rights have been violated.

 

8. Cookies and Web Analytics

The Website may use cookies to improve the user experience and collect statistical information. Detailed information about the use of cookies can be found in our Cookie Policy on this Website.

 

9. Google reCAPTCHA

This Website is protected by Google reCAPTCHA technology. Its use is subject to Google’s Privacy Policy and Terms of Service. reCAPTCHA helps prevent automated and malicious activity on the Website, protecting both the Service Provider and users.

 

10. Contact Information

Claresis OÜ
Email: claresis@claresis.org